The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or gone and can adjust temps to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it yourself or call a HVAC specialist like Lakeside Heating & Air. If you’re installing it yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback as the thermostat can get adequate power from other heating and cooling wires.

In some cases, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get adequate electricity, Nest says you might encounter some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is producing strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t switch on or turns off and on repeatedly in a short period of time.

You could worry something is wrong with your heating and cooling system, but if you just installed the Nest, we recommend you check your thermostat initially. This is especially true if the weather is moderate, and you haven’t been running your heat or air conditioning consistently.

Our Professionals Can Solve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting without help but can’t repair the dilemma, a smart thermostat pro like one from Lakeside Heating & Air can assist you. We can determine the problem and install a C-wire, if required.

Smart thermostats such as the Nest are made to make your life more convenient, by automatic energy-efficient programming and the ability to monitor settings while you’re away from home. It’s a frustrating experience when yours won’t run correctly, but our heating and cooling specialists at Lakeside Heating & Air can fix the issue in no time.

If you’re running into odd heating and cooling behavior with your new Nest, call us at 509-284-4265 to set up your appointment today.