The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or gone and can raise and lower temperatures to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy company for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it yourself or call a HVAC professional like Lakeside Heating & Air. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can get enough power from other heating and cooling wires.

In some instances, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get adequate power, Nest says you may have some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is making odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t run or turns off and on repeatedly in a short period of time.

You might think something is suspect with your heating and cooling system, but if you just got the Nest, it’s best to start with your thermostat right away. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning frequently.

Our Specialists Can Fix Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t fix the issue, a smart thermostat professional like one from Lakeside Heating & Air can assist you. We can diagnose the issue and install a C-wire, if required.

Smart thermostats including the Nest are designed to make your life simpler, by automatic energy-efficient programming and the opportunity to keep an eye on temperatures while you’re on the go. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling specialists at Lakeside Heating & Air can take care of the issue in no time.

If you’re experiencing odd heating and cooling behavior with your new Nest, reach out to us at 509-284-4265 to schedule your appointment right away.